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Základní info
Description
This course teaches you how to manage WebSphere Application Server problems more skillfully within your organization by using problem determination tools and techniques. The instructor and students explore common scenarios that you might face in your daily activities. You also learn methodologies and techniques for problem determination, including how to use online IBM support tools to resolve problems. In addition, you learn how to communicate more effectively with IBM support teams so they can identify a problem and find its solution.
The course covers problems that are associated with Java virtual machine (JVM) tuning and memory management, database connectivity, connection pool configuration, security configuration, server start and stop failures, application deployment, web requests, and default messaging.
Contents
Course introduction
Overview of WebSphere Application Server systems and components
Using the IBM Support Assistant Team Server 5.0
Exercise: Using the IBM Support Assistant Team Server 5.0
Problem determination methods
Gathering diagnostic data
Exercise: Gathering diagnostic data
Introduction to JVM-related problems
Exercise: Introduction to configuring garbage collection policies
How to troubleshoot hangs
Exercise: Troubleshooting hung threads
How to troubleshoot crashes
Exercise: Troubleshooting crashes
Introduction to WebSphere out-of-memory problems
Exercise: Troubleshooting an out-of-memory condition
WebSphere installation problems when using IBM Installation Manager
Intelligent Management problem determination and problem determination tools
Exercise: Configuring health management policies
Course summary
Prerequisites
You should have:basic operating skills for the Linux or UNIX operating systems. You should also have WebSphere administration skills, which can be obtained through practical experience in administering a WebSphere Application Server environment or by completing WebSphere Application Server V8.5.5 Administration (WA855G) or WebSphere Application Server V8.5.5 Administration (Self-paced) (ZA855G).
