Základní info
This course is an overview of the structure and functionality of Oracle Utilities Customer Care and Billing. Its intent is to provide new users with a rudimentary understanding of the system architecture, business object relationships, core components, user interface system-wide standards, and common functional tasks. Users learn functionality related to maintaining customer information, service requests, metering, fieldwork, billing, payments, and adjustments.bLearn To:/p escribe the primary entities of the V diagram and the information that they provide.avigate Customer Care and Billing.reate the required information to start service for a new customer.reate the required information to bill a customer and accept a payment.bBenefits to You/p ain a foundational understanding of the structure and operation of Customer Care and Billing so that you can make improved decisions during your implementation.
