ITIL ® (Version 5) Foundation Bridge (EN)

Description

The ITIL® (Version 5) Foundation Bridge course is a transition training designed for individuals who already hold a valid ITIL® 4 Foundation certification and want to upgrade their knowledge to ITIL® Version 5 without repeating the full Foundation syllabus. It focuses on the latest enhancements, updated terminology, modern lifecycle models, value streams and key practice updates introduced in ITIL Version 5.

Explains the evolution from ITIL 4 to the new version ITIL 5 (main changes, motivation, modern context).
Covers updated principles, terminology and framework structure including value streams and products/services.
Includes a short exam preparation and passing.

The ITIL® courses on this page are offered by Pumpedu ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.

Goals

• Understand the evolution and enhancements from ITIL 4 to ITIL Version 5.
• Describe the updated product/service lifecycle and digital value streams.
• Apply new ITIL Version 5 terminology and guiding concepts.
• Recognize how modern practices (e.g., AI governance, value-centric thinking) fit into the framework.
• Prepare confidently for the ITIL 5 Foundation Bridge examination.

Target

• IT professionals holding ITIL 4 Foundation who want to transition to ITIL Version 5
• Service managers, product owners, digital delivery leaders
• Individuals aiming to progress to further ITIL Version 5 certifications
• Professionals seeking an update rather than a full retraining.

Contents

• Evolution from ITIL 4 to ITIL 5 – what’s new and why it matters
• Updated value system and digital product/service lifecycle
• ITIL-specific practices, principles and governance updates
• Value streams, operating models and service relationships
• Key digital and AI-related guidance reflected in Version 5
• Terminology changes and modern ITSM approach

Prerequisites

Study Materials

• Proctored exam for every participant.
• Accredited training materials.