3-7416 – SMAX Tenant Administration

This three-day course equips participants with the skills to effectively configure, customize, and administer OpenText Service Management. It covers tailoring the Service Portal’s visual design, behavior, and user experience using themes and custom widgets, along with managing feature and configuration settings to enable interactive elements such as customized tabs and editable requests. Participants will also learn to manage application-wide settings related to behavior, security, licensing, mobile access, notifications, user access, and data retention.