ISO/IEC 20000 Introduction

Základní info

Popis kurzu

  • Interactive quizzes to check your mastery of the subject matter

  • Why should you attend?


    ISO/IEC 20000 Introduction training course enables you to comprehend the fundamental concepts of an IT Service Management System (ITSMS).

    By attending the ISO/IEC 20000 Introduction course, you will understand the importance of an IT Service Management System and the benefits that businesses, society and governments can obtain.

    Who should attend?

    • Individuals interested in IT Service Management

    • Individuals seeking to gain knowledge about the main processes of IT Service Management Systems (ITSMS)  

Obsah kurzu

Day 1: Introduction to IT Service Management System (ITSMS) concepts as required by ISO/IEC 20000

Studijní materiály

V angličtině

ISO/IEC 20000 Introduction

Vybraný termín:

12.12.2022  Online


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