PSFS - Professional Scrum Facilitation Skills™

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

We bring you this course in collaboration with ScrumDōjō.

This course is not suitable for professionals with little Scrum knowledge or experience.

This course is ideal for:

• Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
• Scrum Coaches, Agile Coaches and Consultants

During the course, you will try a number of facilitation techniques and Liberating Structures yourself. You will explore individual facilitation skills and take away your own plan for improving them.

• The Five Principles of Facilitation
• How to combine facilitation with participation in discussion
• How to build on Scrum values during facilitation
• Facilitation of individual Scrum events
• Facilitation skills and how to improve them
• White elephant
• Diverge/Merge and how to overcome the "groan zone"
• Participatory decision making
• Visualization techniques
• Liberating Structures

After completing the training, within five working days, participants receive a voucher to take up one Professional Scrum Facilitation Skills exam for certification. The PSFS exam is composed of closed multiple-choice questions. You need to get at least 85% to pass the exam. Most of our students have no problem with passing this exam, provided they have a good command of English. If you take the exam within 14 days from receiving your voucher but obtain negative results, Scrum.org will provide you another voucher for one additional attempt to the given exam.

Materials are in electronic form.

• Develop facilitation skills and a facilitator’s mindset
• Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult
• Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
• Explore how facilitation can address challenging scenarios most Scrum Teams encounter
• Apply facilitation skills and techniques to improve the Scrum events and other interactions
• Understand how to encourage diverse perspectives, while bringing the team together to reach decisions
• Experience the elements of group dynamics and how they influence the decision-making process
• Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances